Starting Out or Scaling Up: Real-World S2P Transformation Stories

Speaker:

Kaitlynn Sommers

Senior Director, Procurement Technology Research, Gartner

Recorded at Horizon US in September 2025.

Real practitioners, real results. This panel dives into the ground-level realities of digital transformation at various stages of maturity—what works, what fails, and how to scale with confidence.

Key Highlights

 

  • Digital realities: What transformation looks like on the ground.
  • Scaling smart: Lessons from leaders who’ve done it across industries.
  • Adoption lessons: Turning users into advocates for change.
  • Leadership mindset: How culture shapes transformation success.

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Gartner Voice of the Customer” S2P 2025

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