Ryan Holzinger, Sourcing Work Process & Automation Business Process Director at Dow Chemical, discussed Dow’s recent implementation of Merlin and its benefits in enhancing procurement processes and efficiency in Michigan. He highlighted how Merlin automates contract management and streamlines other processes, allowing the sourcing team in Michigan to focus on strategic activities. Ryan also shared his excitement about the potential of GenAI solutions and the insights gained from the Horizon event, which he plans to explore further upon returning to Dow in Michigan.