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The year 2011, on the economic front was another year of uncertainty. A global economic recovery remains underway, although it is alarmingly long and slower than any other. The economy continues to remain tepid, and job market recovery in the U.S. will take years. Europe is grinding forward. We may see the end of Greece in the EU, and indeed, the notion of the euro continuing forward in 2012 is questionable. The irony is that we are still likely to see commodity prices rising on trend, the dollar weakening, but housing prices remaining relatively flat for a number of years. As one economist recently noted, “Fear uncertainty and doubt”are the reigning themes, which means that supply chain agility is more important than ever. Based on the impact of these threats, various studies are forecasting a loss of €280 billion for the year 2012.

Effectively managing supply chain continuity is critical not just because of the immediate costs but also long term consequences to stakeholder confidence and reputation that arise from supply disruptions. Procurement over the years has transformed itself to a more strategic player and this role requires it to manage risks arising out of events like supply disruption to ensure that the organization remains ahead of the pack in the competitive business environment.

In the webinar titled ‘Combating Supply Chain Risks: Key strategies for the year 2012’ conducted by Zycus Inc. on 25th January, 2012, Robert Handfield (Bank of America University Distinguished Professor, NC State University Director, SCRC, NC State) discusses the foreseeable global economic woes for the year 2012 and provides insights into building an agile supply chain to counter the negative impact of supply chain disruptions. In the later part of the webinar, Shailendra Singh Rao (Manager, Product Marketing, Zycus Inc.) throws light on how technology is enabling organizations in building an agile supply chain.

The key learning’s from the webinar will be:

  • A review of key disruptions that occurred in 2011, and the sources of supply chain risk.
  • Introducing of complex adaptive systems thinking to supply chain risk
  • Approaches to building a more agile supply chain able to plan for and mitigate supply chain risk in 2012
  • Ensuring speed of response to unplanned disruptions when they occur through scenario planning
  • Applying “lessons learned” methods to build more resilient supply chains
  • Role of procurement technologies to mitigate risk related to supply chain

To access this webinar click here.

Although the economic environment is more benign than at this time last year and there are signs of recovery, banks and financial services firms are still facing uncertainty. Slow economic growth coupled with new banking regulations on the horizon — such as Basel III, which will require banks and financial services firms to hold more capital and low-yielding liquidity — could translate into unprofitable business lines and higher costs for bank customers. Predictions of negligible business expansion and low levels of demand have also created global uneasiness. Consequently, many executives are looking across their organizations for ways to deliver crucial savings opportunities, such as the adoption of procurement technology.

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According to Supply Management, a 5-percent reduction in indirect spend can translate to a 1 to 3 percent impact on the bottom line. As such, the global economic scenario is forcing businesses to reduce costs on a sustained basis and improve compliance with corporate purchasing policies. With most processes already optimized, procurement is one of the few areas in an organization that still provides ample opportunities to reduce costs and improve bottom-line profits.

So where does an institution start in an effort to streamline its indirect procurement? Here are three critical steps to consider.

Step 1: Classify Spend Data

Before proceeding with analyzing spend data, it is critical for banks and financial service organizations to have a clean, accurate and unduplicated source of data. Data management is an important process and one that often presents numerous challenges. These challenges typically include too much data, lack of standardized data and/or lack of quality data.

Step 2: Collect and Analyze Data

Even though financial service firms understand the value of spend data analysis, it’s surprising to see how many institutions still rely on manual processes or rudimentary excel sheets to tackle their data. What institutions need is a single taxonomy structure to classify all of their spend data. A spend analysis solution automates the process of collating geographically disperse data and assigning a single taxonomy to it across the organization.

One of the most used taxonomy standards is the United Nations Standard Products and Services Code (UNSPSC), which covers products and services for use in e-commerce. Another popular taxonomy is the homegrown variety. Regardless of which option it chooses, an organization will need to come to terms and agree upon a single acceptable taxonomy that can be implemented across the entire enterprise.

The data classification should be granular and then combined with an analytics tool that not only reads the data and gives a full picture of your spend but also provides what-if analysis and suggestions on areas where savings opportunities can be mined. If done efficiently, spend analysis provides organizations with item-level visibility that can help them create a spend portfolio that identifies how much is spent, in what category and with which suppliers; identify savings opportunities; and devise future sourcing strategies.

Step 3: Execute On the Identified Opportunities

Once you’ve analyzed your spend and identified the categories to target for cost savings, the next step is to prioritize those opportunities and conduct sourcing initiatives for each. When launching a new process, it is recommended that institutions start their sourcing issues with a category where achieving success is easier and has little risk. Simple categories like office suppliers where several competent suppliers compete against each other with fervor may be the first place to look for easy savings.

Once a procurement department gets through the easy categories and identifies areas for savings, they can then expand their efforts and look for other opportunities to use sourcing to save money, including new categories that have been traditionally managed outside of procurement. These areas include health benefits, advertising and travel.

A quick search on Google for the word ‘innovation’ led me to the Wikipedia page which cites the origin of the word. The word innovation derives from the Latin word innovatus, which is the noun form of innovare “to renew or change,” stemming from in-“into” + novus-“new”. Couldn’t agree with this more after I read a recent article in HBR – Don’t Let Your Supply Chain Control Your Business.

The article through the study that it carried out discovered that a heavy reliance on first-tier suppliers is dangerous for Original equipment manufacturers (OEMs). It weakens their control over costs, reduces their ability to stay on top of technology developments and shifts in demand, and makes it difficult to ensure that their suppliers are operating in a socially and environmentally sustainable fashion.

The practice of relying on the first tier suppliers can be related to the Pareto’s rule and there is no denying the fact that buyers accrued a number of benefits from rationalizing the supplier base. This article, through its study emphasizes the need for procurement to have a re-look at its supplier strategies and move away from tried and tested approaches in order to remain competitive in a challenging business environment.

This is where I would like to draw the attention of the readers to my opening line on innovation. As procurement evolves from a tactical role of merely interacting with suppliers to a more strategic role of forging sustainable relationship with the suppliers, it needs to renew & change its approaches / tactics as the situation demands keeping in mind the overall strategic objectives of the organization.

This demands procurement to adopt collaborative approaches to manage suppliers and at the same time incorporate market intelligence into its processes to ensure they are abreast with the latest trends in the market that empower them to take corrective measures at the appropriate time. Supplier relationship has been in talks off late keeping in mind the numerous supply disruptions faced by organizations around the globe which had a direct impact on the bottom line. The supply disruptions can be attributed to a number of reasons viz. natural calamities, political instability, supplier bankruptcy etc.

This coupled with the looming fears of slowdown in growth and demand, is once again forcing procurement to remain on its toes to manage the times of uncertainties to deliver on the final goal of organization i.e. to contribution to the bottom line.

So the question now that needs to be answered is, how can procurement teams innovate in the field of supplier management? Which are the areas of supplier management which offer scope for innovation? This and many other questions will be addressed by our expert Dr. Robert Handfield, (Bank of America University Distinguished Professor, North Carolina State University/ Director, Supply Chain Resource Consortium, NC State) at the second event in our online ‘Expert Access’ series on December 7 at 1 pm ET.

Click here to register and send in your queries to gain insights in the field of supplier management through our expert.

Learn More: Vendor Management

“Luck is what happens when preparation meets opportunity.”– Roman philosopher, mid-1st century AD

As a buyer in the procurement department, did you get a feeling about your luck being bad when you recently made an important purchase of a commodity and it backfired? Are you looking for things to correct your luck before the next purchase?

If your answer is yes, then we are sorry to say we do not have that secret recipe for you to improve your luck. But yes what we do have is a solution that takes care of the luck side of things.

The role of procurement has drastically shifted in the past decade. The questions, that CPOs today face, are far removed from those that they faced, even five years ago. With the supply base for almost all organizations having gone global, the measurement of procurement efficiency is not just the amount of cost reduction achieved. Also with a global supply base come the challenges of ensuring seamless supply in the face of new challenges like economic and political differences or even geographical catastrophes.

Rather than making things more difficult these challenges can be looked at as an opportunity for procurement departments to replace cost reduction as an aim and instead focus towards value addition. As the economy continues to be volatile, procurement needs to look at becoming more pro-active to issues and challenges that it might face compared to being the fire fighting, reactive approach that it generally resorts to. The infusion of technology like spend analysis, e-Sourcing and others has to be supplemented with market intelligence and analytics to ensure that procurement moves beyond the role of a buyer and becomes a business advisor, adding strategic value to the organization.

Commodity managers need to be prudent and hedge for possible volatilities in the commodity market to prevent remorse after making purchases. They should not only depend on historical spend to make decisions but they need to prepare to live in times of volatility by incorporating tools within their spend analysis solution to become more proactive. So, before the reactive approaches get on your nerve, make sure you have the right tool in your hands and leave the recipe part for the kitchen.

In order to increase competency and add new competitive advantages, organizations today are relying on collaborative relationships. When implementing supplier partnerships, firms commonly take either a strategic or reactive approach. In the current business environment, firms are trying to migrate from a reactive approach to more of a strategic approach to establishing supplier partnerships. The latter looks at the entire supply base with a focus on improving specific supplier activities. Reactive on the other hand, is often the result of dedicating resources to repairing problems after they occur. The strategic based process is market driven and focused on improving the overall performance of the supply base.

Healthy supplier relationship helps organizations to receive better services, procure efficiently and maintain a sustainable relationship. Executing supplier relationship requires organizations to gather information on the suppliers, monitor performance of suppliers and reward suppliers meeting the goals.

Scope of Discussion: 

  • Importance of real time market intelligence in supplier management
  • Relationship between strategic procurement & supplier risk management
  • Role of procurement technology in mitigating supply chain risk & improving supplier relationship

Click here to register & send in your questions to our expert Dr. Robert Handfield, (Bank of America University Distinguished Professor, North Carolina State University Director, Supply Chain Resource Consortium, NC State) at the second event in our online ‘Expert Access’ series on December 7 at 1 pm ET.

 

For procurement to accelerate its movement up the corporate ladder and act strategically, streamlining procurement processes needs to be the key focus area for procurement professionals. Organizations today are expecting procurement to drive competitive performance in strategic areas. For procurement to deliver on the strategic areas like profitability, value creation, risk mitigation etc., it needs to equip itself with the right skill sets and technology which will enable them to manage the new processes and meet the challenges arising both internally and externally. Procurement professionals also need to align their objectives in line with that of the corporate objectives to understand and act on the crucial areas which will have an impact on organizational success. Zycus brings to you, a discussion with a leading analyst on some of the key questions facing procurement today.

Listen to Andrew Bartolini, Managing Partner & Chief Research Officer – Ardent Partners speak on some of the important questions like,

 

  • One technology improvement that procurement should consider implementing
  • Role of eSourcing in achieving strategic imperatives of procurement
  • Key performance metrics for procurement

A recent article in McKinsey, ‘Five steps to a more effective global treasury’, talks about changing demands on corporate treasurer and the struggle faced by them to keep up with the new demands. I was wondering what the possible impacts of this global change are for procurement professionals around the globe.

Treasury within organizations are involved in managing cash effectively. Procurement until a decade ago was primarily considered as a cost center involved in purchase of raw materials. Over the years however, procurement has elevated itself from being perceived as a cost center to being considered as a partner in growth of the organization by contributing strategically towards the key areas of success. Considering contribution to the bottom line being one of the emerging key objectives of procurement working capital management – which encompasses areas of accounts payable, accounts receivables & inventories is an area which requires close collaboration of procurement with finance & treasury within the organization.

Challenges in today’s business environment mandates procurement to closely monitor demand situations to prevent any sort of unwarranted inventory pile up. Falling demand & fluctuating global commodity indices further adds pressure to managing inventories. Idle inventory as we all know is idle cash. Situation today demands procurement professionals to remain abreast with market dynamics in their respective categories to effectively manage volatility and formulate strategies for inventory management.

Another key area which impact working capital management is to with accounts payable & accounts receivables. Treasury functions within organization would always want higher days payable outstanding (DPO) and lower days sales outstanding (DSO). This is where procurement, treasury & finance are often at cross roads, especially in the area of DPO, since procurement always wants to ensure timely/early payments to suppliers to improve relationship with them. Delay in payments beyond contracted terms could hamper relationship with suppliers which in turn can lead to costly supply disruptions. This requires procurement to play a key role during formulating contractual terms with suppliers spread across the globe and collaborating with key internal stakeholders like finance & treasury.

Learn more about the relationship between procurement, finance & treasury, by attending the complimentary webinar – “Making savings count: Driving collaboration with finance to influence the P & L” brought to you by Procurement Leaders, sponsored by Zycus Inc. on 13 December 2011, 14:00 GMT / 09:00 EST. To access the webinar, click here.

 

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